Do you ship worldwide?

Absolutely, we currently offer worldwide shipping  to all 50 states and international locations.

How long are the shipping times?

Please allow 10 up to 16 business days for delivery to the U.S. due to the current postal delay.
International shipping can take longer.

When will my order be shipped?

We fulfill and ship orders  within 1-2 business days after the  payment is processed.

My order has not arrived yet.

If you order is delayed due to an uncommon logistic problem, we encourage you to email us at butterflisuppli@gmail.com so we can provide further information about your order. 

How secure is my payment?

We use Paypal checkouts, one of the safest payment gateways available. You are protected by PayPal against fraud and your information cannot be stored in our servers.

How do I change or cancel my order?

We encourage you to check every detail before ordering. Unfortunately, after your order is received, it cannot be changed or canceled.

My  order has arrived, but in multiple  packages.

 Some products may arrive before others, but don't worry, the remaining products will be delivered within a few days.
My order arrived but it is damaged.
If your order arrives damaged, please let us know at butterflisuppli@gmail.com and we will promptly provide a resolution.